FAQ

Q: What are the big differences between the 4th and 5th (2019) editions of Office 365 for IT Pros?

A: First, there’s lots of new content, like the new chapter on Flow (23). Second, we have gone through every chapter to update the content, including all the parts that sometimes slip through our regular reviews. Third, we have added new content to the existing chapters to make sure that everything is bang up to date. Fourth, as we added new content, we took the opportunity to consolidate and reorganize the flow of the book so that it works better. Check out the new chapter on managing Office 365 Groups and Teams with PowerShell (14) to see what we mean. We keep on changing the book in response to what’s happening inside Office 365, so the 2019 edition is what we are working on from July 2018 onward to update for our subscribers.

Q: How should I use Office 365 for IT Pros?

A: Office 365 for IT Pros is written to be useful to you in multiple ways. You can read it cover to cover, and learn a lot about Office 365 along the way. Or you can use it as a reference, dipping into different sections as you encounter deployment and support scenarios on the job.​

Q: What if I think something is missing from Office 365 for IT Pros?

A: We welcome all feedback from readers, whether it be a mistake that we made, a topic that you think should be covered in more detail, or some topic relating to Office 365 that we are missing in the book. In all instances, you can send email to bookcomments@office365itpros.com to share your comments and ideas. We’ll consider your input and decide if we can fit in the coverage alongside the nearly 1,400 pages of content in the main and companion volumes. If we do go ahead and accept a request to cover a new topic, it’ll appear in a future update that we will make available to all current subscribers.

Q: Are updates to Office 365 for IT Pros free?

A: ​Updates and corrections to the current edition are made available to subscribers of that edition free of charge. For example, the subscribers to the 2019 edition (published in July 2018) will receive updates as long as that edition is current. Editions last at least a year, so a subscriber to the 2019 edition can expect to receive updates until July 2019.

Subscribers to the EPUB/PDF version can always log onto their Gumroad.com account to download the latest available files.

When a new edition is published, it contains significant amounts of new content (such as brand new features in Office 365). To make the transition easy, we offer subscribers a discount to upgrade to the new edition.

Q: Is there an Amazon Kindle version of Office 365 for IT Pros?​

A: Yes, Office 365 for IT Pros is available on the Amazon Kindle store. The companion volume is also available on Kindle. Please be aware that customers who buy Kindle books do not receive the same frequency of updates due to limitations with Amazon’s publishing processes.

Also, we can’t offer Kindle subscribers the same kind of upgrade offers from one edition to another as we can for PDF/EPUB subscribers. Amazon takes 70% of the book price and that removes a lot of flexibility. It is possible to read PDF files on Kindle and this is a way to preserve the ability to get updates faster and receive offers for new releases.

Some have also suggested that if you want to read on Kindle, you should use the Caliber eBook program to convert the EPUB file to MOBI format.

Q: How do I get updates for the Kindle version?

If you buy a Kindle version from Amazon, you can download free updates from Amazon.com. You do this from the Amazon site by going to Manage Content and Devices, select the book, and click on Update Available. Amazon can sometimes be slow at making updates available through this route (they want to avoid lots of extra downloads, so they force authors to go through hoops before they release an update). If an update doesn’t show up, you might have to ask Amazon support to delete the entry in your list and get a refreshed copy of the book.

Q: Is a print version of Office 365 for IT Pros available?

A: No, we have no plans to offer a print version of the book. Due to the frequent updates to eBook content we have found that it would be impossible to maintain updates for a print version as well. Furthermore, customers who purchase a print copy would not be able to receive the updates that eBook customers get.​

Q: Can I print the PDF version of the book?

A: Absolutely, if you have enough paper to hand. The current book is around 1,100 pages long, so it takes a lot of paper and ink to print – but you can do it and some people do.

Q: Why should I buy a book like Office 365 for IT Pros – isn’t everything about Office 365 free to read on the Internet?

A: It’s true that a lot of information about Office 365 is available to read free of charge on the internet. We don’t intend to compete with what you can read from Microsoft or in blogs. What we offer is curated, up-to-date information that we think is important and valuable. We apply our own insight and experience to that information to highlight things that we believe Office 365 administrators and architects should understand, and we provide a lot of practical advice. And we keep on updating the material to make sure that it takes account of changes Microsoft makes to Office 365 (most, if any, blogs don’t do this, so they can be horribly outdated and just plain wrong). You have to put your own value on that work. We think that $49.95 is pretty reasonable. Think of it this way. If you employ a consultant to help with Office 365, they’ll probably charge you a considerable daily fee. Let’s use $1,000/day as an example – our book is 5% of that fee, and it’s updated all the time. We think you’ll get more value out of the 5% you spend with us (seven experienced MVPs) than the first 5% of a consultant’s day with you (24 minutes of an eight-hour day).

Another way of looking at the issue is to consider how long it would take anyone to figure out some of the scripts that we include in the book. If a single script saves you a couple of hours of work, the book has paid for itself. And we have lots of scripts in the book.

Q: How do I get the PDF and EPUB versions?

A: We use Gumroad.com to distribute our PDF and EPUB versions. When you buy from Gumroad, you can access four files – PDF and EPUB versions of both the main book and companion volume. The receipt you get from Gumroad includes the View product link (see below) to download the files. As noted above, you can always return to your Gumroad account to fetch the latest updates.

ProductInvoice

We send email to tell you when updates are available, but you won’t get these messages if you unsubscribe for updates from Gumroad. Even if you do unsubscribe for messages sent by us, you can always go to your account to get the latest available files.

We’ve received some notes from people whose update notifications end up in their junk email folder. Please check there if you can’t find them in the inbox.

 

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