In December 2021, I wrote about using events captured in the unified audit log to analyze file deletion activity in SharePoint Online and OneDrive for Business. Recently, some readers complained that the script (available from GitHub) wasn’t finding events for file deletions. A major advantage of PowerShell is that you see all the code and can modify the code to meet your needs. This also means that you can debug the code. My usual response to people who report problems with scripts is to prompt them to do some basic debugging by running the code line-by-line until the problem becomes apparent. Apart from learning how the script works, debugging is a great way to improve PowerShell skills.
In any case, a quick check revealed the problem. Microsoft changed the name of the operation captured in file deletion audit events from FileDeleted to FileRecycled. The change seems to have come into force in March 2023. At least, that’s the date of the first FileRecycled audit event generated by SharePoint Online I can find in my tenant. Microsoft didn’t say anything about the change. It just happened without warning.
File Deletion or Recycling
A case can be argued that FileRecycled is a more accurate description of the action than FileDeleted is (see this documentation update request from August 2022). SharePoint Online doesn’t actually delete an item until it goes through the two-stage recycle bin and exceeds the 93-day retention period that items remain in the recycle bin. The initial action is to move an item from a document library to the site recycle bin, hence the justification to use the FileRecycled name in audit records.
I wouldn’t have a problem if Microsoft told people about the change. Not everyone scans the documentation to detect name changes for audit log activities. Unless you checked the data returned by the Search-UnifiedAuditLog cmdlet or noticed the details for file deletions (or rather “recycled file”) operations returned by the audit log search in the Purview compliance portal (Figure 1), the change would probably have escaped undetected.
Figure 1: A FileRecycled audit event as shown by the Purview compliance portal
Microsoft also changed the UI of the audit search solution so that if you select “Deleted file” from the list of activities to search for, you’ll find events logged when SharePoint Online removes files from the recycle bin.
The Impact of Unannounced Changes
The problem here is that when Microsoft makes unannounced changes to audit data, it potentially affects scripts written by organizations to move data from the audit log to an external repository like Splunk. Among the reasons why organizations populate external repositories with audit data are:
Long-term retention of audit data. Until recently, Microsoft only kept audit data for 90 days. On July 19, 2023, Microsoft announced a doubling of the audit data retention period to 180 days for Audit standard (Office 365 E3) customers. Audit premium customers have a 365-day audit data retention period with an optional add-on license available to increase the period to 10 years.
Better search and investigation facilities. Although organizations have built tools to interrogate the unified audit log, the fact remains that the contents of audit log entries often need processing to extract useful information (like this example of extracting information about changes made to Entra ID account properties).
Obviously, if a new name is introduced for a common auditable activity like file deletion, it’s likely that processes to export audit data will ignore these events. I haven’t found any other activity renames but suspect that some might be lurking in the audit log.
Updates without Warning Reduce Confidence
The bottom line is that reliable audit data is an important part of a compliance ecosystem. If audit data is missing or becomes difficult to interrogate, those who work with audit data lose a little faith because it isn’t as comprehensive and accurate as they expect. And that’s a great pity.
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