Office 365 Data Governance in Oslo

A busy week included speaking engagements in Germany and Oslo. The Experts Live Norway event saw Tony talk about Office 365 data governance, a topic he thinks he knows well. You can grab a copy of the presentation he used in Oslo from this post.

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Excluding Inactive Mailboxes from Org-Wide Retention Holds

Exchange Online supports inactive mailboxes as a way to keep mailbox data online after Office 365 accounts are removed. Inactive mailboxes are available as long as a hold exists on them. You can update mailbox properties to exclude all or some org-wide holds. If you exclude holds from a mailbox, you run the risk that Exchange will permanently remove the mailbox. If that’s what you want, all is well, but if it’s not, then you might not be so happy.

Detecting Offensive Language with Office 365 Supervision Policies

Office 365 supervision policies can now make use of artificial intelligence and machine learning to detect offensive language in email and Teams communications. The data model covers a wide range of problematic language, but only in English. You can go ahead and cheerfully continue to swear in French, German, and other languages with no danger of being detected by policy.

The Sad Case of Truncated Office 365 Audit Events

On May 7, Microsoft eventually fixed a truncation bug that affected group events (creation, add member, etc.) ingested into the Office 365 audit log. The fix took far too long coming and the overall response is certainly not Microsoft’s finest hour. Audit events, after all, are pretty important in compliance scenarios and it’s not good when those events are incomplete.

The Case of SharePoint Online’s Missing Retention Labels

Sometimes Office 365 can be infuriating. My latest tribulation came in the form of missing retention labels, which disappeared from SharePoint Online without any reason for two weeks. Some labels returned due to auto-label policies, but any applied to documents manually had a vacation somewhere in the bowels of the services. It wasn’t a good experience.