Teams Compliance Records and Frontline Office 365 Accounts

Teams does a good job of storing compliance records in Exchange Online mailboxes so that the data is available for Office 365 eDiscovery. But the number of records can impact the mailbox quotas of frontline workers, especially if they send graphics in personal and group chats. Here’s some PowerShell to help discover how much mailbox quota is being absorbed by compliance records.

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What’s Happening with the MailItemsAccessed Audit Event

Microsoft launched the MailItemsAccessed audit event (to capture when email is opened) in January, reversed the roll-out in April, and now might restart sometime in Q3. It’s an odd situation that isn’t really explained by a statement from Microsoft. Are they going to charge extra for this audit event? Will they be analyzing the events? Or does Office 365 capture too many mail items accessed events daily?

Office 365 Data Governance in Oslo

A busy week included speaking engagements in Germany and Oslo. The Experts Live Norway event saw Tony talk about Office 365 data governance, a topic he thinks he knows well. You can grab a copy of the presentation he used in Oslo from this post.

Excluding Inactive Mailboxes from Org-Wide Retention Holds

Exchange Online supports inactive mailboxes as a way to keep mailbox data online after Office 365 accounts are removed. Inactive mailboxes are available as long as a hold exists on them. You can update mailbox properties to exclude all or some org-wide holds. If you exclude holds from a mailbox, you run the risk that Exchange will permanently remove the mailbox. If that’s what you want, all is well, but if it’s not, then you might not be so happy.

Detecting Offensive Language with Office 365 Supervision Policies

Office 365 supervision policies can now make use of artificial intelligence and machine learning to detect offensive language in email and Teams communications. The data model covers a wide range of problematic language, but only in English. You can go ahead and cheerfully continue to swear in French, German, and other languages with no danger of being detected by policy.