New OWA Becomes Default for Mobile Browsers

Not many Office 365 users choose OWA as their mobile client, but those who do will soon be forced to use the new OWA because Microsoft is removing the toggle to allow people to switch between the old and new versions in February, just like they did for workstation versions last July. The new OWA is a fine client, but its usefulness on mobile browsers is not as good as the functionality offered in Mobile Outlook, which continues to be our choice as the best mobile Office 365 email client.

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What Makes an Online Meeting Different to Outlook?

Outlook can schedule online Teams or Skype for Business Online meetings. But what marks an online meeting as different to a regular Outlook meeting? The magic lies in a set of MAPI properties populated by Outlook to help meeting participants connect to the right online meeting. A little poking behind the scenes with MFCMAPI reveals more.

How Microsoft Deploys New Outlook Mobile Features

Deploying new features to a massive 100-million plus user community takes a lot of planning and careful management. Outlook Mobile caters for both consumer and commercial users, and different methods are used to deliver new features to the two groups. Sometimes this means that different users in the same tenant can’t access a new feature even if they have the right software.

Shared Mailbox and Dark Mode Support in Outlook Mobile

Outlook mobile users now have shared mailbox support in both iOS and Android platforms. The work to upgrade the backend service is also progressing and is past 50% rollout. And dark mode is coming too. It’s available in beta today to Testflight users (only for iOS), and it’s also been enabled for some users who run the latest version of the clients.

Configuring and Using Outlook People Favorites

Outlook people favorites give Exchange Online users fast access to their most important email correspondents. OWA has the best implementation but the feature is also available in Outlook mobile. As usual, Outlook desktop lags. It’s a small feature that could turn out to be very important to some users. Office 365 is full of such examples.

Outlook’s Hybrid Mode Helps in Flaky Network Conditions

Outlook logo

Outlook 2013 introduced the concept of hybrid mode (sometimes called Exchange Fast Access) to allow clients configured in cached Exchange mode to fetch data direct from the server when possible. The mode works well, except when you’re connected on a poor network as the attempts to fetch data from the server might cause Outlook to hang. A registry setting gives a way to force Outlook to operate in classic cached mode and use the OST exclusively when it needs data.

Reporting Spam to Make Exchange Online Protection Better

No one likes getting spam. Although EOP generally does a good job, Office 365 users can help themselves and help others by reporting spam that gets through to their mailboxes using Outlook’s Report Message add-in. And if they’d like someone else to report bad mesages, admins can do so through the Security and Compliance Center.

Outlook Increases 500 Shared Folder Limit to 5000

Microsoft has implemented a new synchronization mechanism in Outlook ProPlus to deal more efficiently with shared folders. The new approach increases the limit from 500 to 5,000 folders and is a more elegant and precise solution. Users who manage other peoples’ mailboxes will appreciate the change after they install build 11629.20196 or later.

Handling Calendar Appointments for IMAP4 Clients

Despite the age of the protocols, you can cheerfully connect a wide range of IMAP4 and POP3 clients to Exchange Online. If you do, you might need to consider how to handle calendar appointments, and if you want to use iCAL, you’ll need to make some adjustments with PowerShell.