Tag: ACS

Microsoft has announced that it will retire most Azure Communication Services offerings on September 30, 2028. Among the affected services is Email Communication Services (ECS), leaving Microsoft without a dedicated cloud service for high-volume external email. Exchange Online’s High Volume Email (HVE) service currently lacks that capability, but Microsoft could choose to fill the gap with a new pay-as-you-go HVE offering aimed at bulk email workloads.

After considering customer feedback, Microsoft cancelled the mailbox external recipient rate limit for Exchange Online. The idea behind the new limit was simple – it makes life more difficult for spammers to use Exchange Online as a platform. Unhappily, customers didn’t like losing the ability to send relatively small amounts of external email for different reasons. C’est la vie.