Training People to Use Microsoft 365 Copilot Effectively

Microsoft 365 Copilot User Training.

A LinkedIn post explained how the UK Revenue and Customs authority train 30,000 people to use Microsoft 365 Copilot effectively. It’s a reminder that introducing complex software to a user community takes careful planning and support, including the provision of well-planned training to help people exploit the new software as quickly as possible. Otherwise, some of those expensive licenses might be wasted.

Testing the MCP Server for Enterprise

The MCP Server for Enterprise is one of a set of preview servers released by Microsoft to show how MCP servers can help Microsoft 365 tenants get real work done. I’m sure things will improve, but the current state of the preview is that it can do a splendid job to answer simple questions, but once things get more complex, don’t depend on any of the PowerShell code the server generates.