Why Default Mailbox Auditing for Exchange Online Isn’t Quite as Good as It Seems

Exchange Online enables mailbox auditing by default, which should mean that audit events get to the Office 365 audit log for all E3 and E5 mailboxes. Well, that’s what you might thing but that’s not what happens. Mailbox events for E5 mailboxes arrive just fine, but you must reenable E3 mailboxes for auditing before their events flow. It’s a bizarre situation.

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What’s Happening with the MailItemsAccessed Audit Event

Microsoft launched the MailItemsAccessed audit event (to capture when email is opened) in January, reversed the roll-out in April, and now might restart sometime in Q3. It’s an odd situation that isn’t really explained by a statement from Microsoft. Are they going to charge extra for this audit event? Will they be analyzing the events? Or does Office 365 capture too many mail items accessed events daily?

Microsoft Halts Deployment of MailItemsAccessed Audit Records

Announced in January, paused in March – that’s the fate of the MailItemsAccessed audit record generated by Exchange Online for the Office 365 audit log. Microsoft found some problems that they are fixing, which is good (because you want audit data to be reliable). And when the fixes are available, the deployment of the new audit record will restart.