Why Graph-added People Skills Don’t Show Up on the User Profile Card

People Skills Silliness for Microsoft 365 Tenants

Microsoft’s People Skills service can use AI to attribute 16,000 different skills to users. Those skills show up on the user profile card. However, once a Microsoft 365 tenant enables People Skills, they lose the ability to add custom skills for user profiles via Graph APIs or People Connectors. It’s a curious situation where Microsoft blocks custom additions because its AI-powered service is active. Couldn’t both exist alongside each other?

People Skills Rolling Out Within Microsoft 365

People Skills and Microsoft 365

People Skills is a new Microsoft 365 solution that uses AI to determine what skills are possessed by users based on their profile and activities. The skills recorded for users turn up on the Microsoft 365 profile card, just like the older SharePoint/Delve implementation. Is this an example of more AI being used “just because we can” or a useful solution? It’s up to you to decide.