How to Retrieve Information About Microsoft 365 Service Incidents

All services suffer outages or incidents. The Service Communications API allow Office 365 tenants to retrieve information about incidents programmatically and report details in whatever way they want. In this post, we show how to use PowerShell to fetch service messages with the API and filter for recent incidents. After that, it’s just a matter of presenting the details.

How Outlook’s Notification Pane Displays Details of Office 365 Incidents

Outlook for Windows boasts a new admin notification panel where incidents affecting the Office 365 tenant show up. It’s an interesting idea, but you wonder if there aren’t more important things for the developers to work on, especially as many other ways exist for administrators to find out when problems happen.