How Microsoft is Nudging Customers to Use the Teams Phone System
Microsoft is adding Audio conferencing to all Teams plans and making it easier to embrace the Teams Phone system with a new Teams Phone and Calling Plan product. The new offering is available on January 1, 2022 and replaces separate products targeted at the SMB and enterprise markets. While it’s good that Microsoft is simplifying their Teams Phone offering, buying a product is only the start of a journey to implementation.