Teams Pop-Out Windows for Chats and Meetings

Popping Out Teams Windows

Updated May 10 with information about pop-out window support for meetings.

Office 365 notification MC207218 posted on March 21 confirmed the news shared in Microsoft’s What’s New in Microsoft Teams 3rd anniversary edition announcement that the Teams desktop client has its first pop-out window, but only on Windows (Microsoft 365 roadmap item 57292). According to a clarification posted by Microsoft on March 23, they will “provide support for Mac and Linux clients in the coming weeks.” The roll-out to Office 365 tenants begins in early April and should complete to all tenants worldwide by the end of May.

On May 9, Microsoft posted MC212453 to announce multi-window support for calls (Microsoft 365 roadmap item 57294). This feature will roll out in multiple phases (see section below).

Multi-Window Support

Since the introduction of Teams everything has been done inside a single multi-paned window and the only way to have multiple windows for Teams has been to create multiple browser tabs or windows. Now, the desktop client can pop-out window for personal (1×1) and group chats and (soon) meetings. Pop-outs aren’t supported for channel conversations. You can’t pop-out a personal chat in the Teams browser client.

Microsoft is keen to emphasize that multi-window support enables users to multitask more efficiently by dividing work across multiple windows and “more easily move between ongoing conversations.” In practice, the feature is particularly helpful when you need to keep an eye on a chat while working in another area in the client, such as viewing a document or composing a salient response to a topic in a channel. It’s also a popular request in Teams User Voice.

Popping a Teams Chat

You can pop-out a chat window several ways. First, find someone you want to chat with in your chat list and either double-click a chat or select the Pop-out chat option from the […] menu or the fly-out icon (Figure 1). The option is available for 1×1 chats with federated users in other Office 365 tenants and Skype consumer users.

Selecting a Teams personal chat to pop-out
Figure 1: Selecting a Teams personal chat to pop-out

Alternatively, the same fly-out icon is available in the top right-hand corner of a chat (Figure 2).

 Fly-out option for a Teams personal chat
Figure 2: Fly-out option for a Teams personal chat

You can also use the /pop command in the command bar to search for a user and pop-out a window to chat with them (Figure 3). This is probably how power users will use the feature.

Using the /pop command to create a pop-out chat with a Teams user
Figure 3: Using the /pop command to create a pop-out chat with a Teams user

In all cases, the window created for the pop-out chat. As you can see in Figure 4, you can take the same actions as are available in the chat pane in the desktop client.

Figure 4: Working in a pop-out Teams chat window

Multi-Window Meetings

Microsoft plans to deliver multi-window support for Teams meetings (Figure 5) in several phases starting in June 2020 (the timeline is subject to change).

  • June: Multi-window support for meetings is disabled in the Teams client and must be enabled by the user through the General section of Teams Settings.
  • July: Multi-window support for meetings is enabled by default. If they prefer to use the old experience, users can disable multi-window support through Teams settings.
  • August: Multi-window support for meetings becomes the norm for Teams and the control to enable or disable the option is removed from Teams settings.

When multi-window meetings are enabled, Teams automatically creates a new window each time you join a meeting.

Multi-window Teams meeting (source: Microsoft)
Figure 5: Multi-window Teams meeting (source: Microsoft)

In addition, Microsoft is moving the meeting and call controls (mute, recording, hands up, chat, leave, etc.) to the top of the meeting window (Figure 6) to make better use of screen real estate. Microsoft says that the move also makes sure that controls don’t block underlying content. The new pop-out window supports newly announced features like background effects and 3 x 3 view.

Teams meeting commands at the top of the window
Figure 6: Teams meeting commands at the top of the window

Although user interface changes like this don’t usually make it into the pages of the Office 365 for IT Pros eBook, we thought that this update was interesting enough to bring to your attention.

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26 Replies to “Teams Pop-Out Windows for Chats and Meetings”

  1. Why can’t I see the pop out option? Is this due to my admin not releasing this feature yet?

    1. No. Admins don’t have the ability to prevent pop-outs because they are a fundamental part of the Teams client UI. However, like most Teams updates, new software must be applied to the client and to your tenant to make a feature work. You can update your client, but you can’t control the pace of the deployment to the tenant as that’s done by Microsoft. The process to get an update to every Office 365 tenant worldwide can take six to eight weeks, depending on what needs to change.

      1. You need to hover over the chat at the pop out option will take the place of where the time is currently.

    2. I think the check box “Register Teams as the chat app for office” needs to be checked. This is accessible in Profile -> Settings -> General

  2. Another user within my organization appears to have pop-out chat available. I do not. We’ve checked versions of Teams, and we are identical. Is there a setting I need to be looking for?

    1. How odd. They might connect to a different Teams endpoint. It’s hard to know because there are multiple touch points in the cloud. Can I suggest a reboot?

    2. Same issue. I have identical version of Teams as others, no updates pending in Windows Update… No pop out option. Can Microsoft at least tell us why? I understand its a “rollout”, but whats the rhyme or reason why some have it and others don’t?

      1. I’ll let the Microsoft people know that you (and many others) aren’t happy. But I bet they’ll repeat the statement in Office 365 Notification MC207218 saying that “We’ll begin roll-out to all customers starting in early April and expect to complete the roll-out by the end of May.” In other words, wait until the end of May (still 10 days away) before complaining…

  3. how can I have a small chat-kontact list, like it was on Skype? It was much more easly acessable…

    1. Ask on Teams User Voice. This is an independent site – I can’t respond on behalf of Microsoft.

  4. I’m glad we finally have pop-out chat, but the implementation is rather atrocious. Whenever you get a chat notification and click on it, instead of just opening up the popped-out window (which should also flash), it instead opens up the full Teams app, removes you from your current context, and opens up the Chat panel. This is really annoying and completely screws up your workflow.

    Also–there’s no border around the popped-out window, so when you have the chat window open on top of Teams it’s visually pretty bad.

  5. Great update and good to see upcoming features, thank you.

    I got hands on using the pop out chat functionality and is great. I still think Microsoft could have made it a tad better, bringing it closer to how Skype functions as an IM – ie: a single pop out chat window not a window for every chat you want outside the Teams app.

    I also note that the pop out chat doesn`t work for Teams Meetings group chats which would have been useful for those instances where regular meetings are used as breakout rooms.

    Thank you again for this update.
    Cheers
    BT

  6. Pop out meetings will be useful for multi-tasking and/or supporting a chat during a meeting; however, it’s unclear that there’s the ability to pop out the video gallery as a separate component of a meeting. In Skype for Business, for example, you can pop out the video/participant gallery do, with multiple monitors, you can have all the meeting room participants visible/interacting when someone is presenting on the other monitor meeting content window. Is this coming as well? Is it on the roadmap?

  7. Any idea how we get pop out chats to float on top of other applications? Would be handy to keep the chat visible when working on documents, files etc. Currently it looks like I can scroll a web page or file in the background, but when I click into the window I lose the pop up behind it.

  8. I have a list of people I normally chat with. When they send a message, I used to click their name and the right panel would switch to that conversation. Now any and every time I click their name it opens the pop out window. Useless and annoying. How can I disable this “feature”?

  9. If I pop out a chat, then start a Meeting or open a shared doc, and I get a chat notification in the notification bar, and I select this it bring the chat up in the teams client not my pop up. So I have to switch from what I am looking at. Is there a way to select the notification but have the pop out chat window take the focus

  10. Is there anyway I can disable this feature? It drives me nuts, it just rolled out on our organisation and it really makes my personal UX really annoying. Pls tell me there’s a way to disable it

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