Copilot Prioritize My Inbox Fades Away by March 2027

Copilot Prioritize My Inbox Retirement.

Microsoft has announced the retirement of the Copilot-powered Prioritize My Inbox feature. The process to remove the feature from Outlook clients is under way and should finish by the end of March 2027. Although the feature is relatively new, it’s not altogether surprising that its time is up because it’s very much a single-purpose feature that doesn’t seem to add much to the standard Focused Inbox. Perhaps more general-purpose Copilot automation will do a better job of finding truly important email.

Focused Inbox Has Problem Delivering to the Right Place

Following a configuration change, the Exchange Online Focused Inbox ran into a problem on July 24 and delivered all messages to the “Other” view. This caused problems for users who didn’t receive notifications of new mail. Software can have bugs, but configuration changes should be tested before getting to production.