How to Enable the First Contact Safety Tip for Exchange Online Protection

Exchange Online Protection (EOP) and Microsoft Defender for Office 365 support anti-phishing policies which generate safety tips for users. The first contact safety tip warns users when they receive email from someone they don’t usually get messages from. It’s a way to put the recipient on their guard, just in case it’s someone trying to impersonate someone else whom the recipient actually knows.

EOP Escalates Fight Against High-Confidence Phish

A change due in December will improve how Exchange Online Protection suppresses high confidence phish messages and stop them being delivered to user mailboxes. The old-fashioned allowed sender and allowed domain lists are being taken out of the equation and ignored when EOP is sure that it’s dealing with some high-confidence phish. It’s time to check your anti-spam policies.

Microsoft Clamps Down on Automatic Mail Forwarding in Exchange Online

Microsoft has updated the Exchange Online outbound spam filter policy to stop automatic forwarding of email from user mailboxes. The change is now effective with the default set to block automatic forwarding. You can create a custom policy and apply it to selected mailboxes and distribution lists if they need to forward email.

Signs of a Phishing Attempt Based on Office VoIP Voicemail Notifications

A crude phishing attempt based on voicemail notifications from a VoIP service arrived in mailboxes. It’s easy for experienced users to pick up signs to stay away, but the unwary can be trapped. Report samples of phishing attempts to Microsoft to make Exchange Online Protection better and keep on educating users.

Analyzing Quarantined Messages with PowerShell

Exchange Online Protection puts problem messages into quarantine if it suspects that they contain spam, malware, or a phishing attempt. Instead of using the Security and Compliance Center GUI to work with quarantined messages, you can analyze details of quarantined messages with PowerShell to create some basic statistics and find messages that should be released.

Reviewing Email Quarantined by Exchange Online Protection

Exchange Online Protection (EOP) quarantines suspicious messages to stop spam, malware, and phishing email arriving into Exchange Online inboxes. Administrators can review quarantined messages. Reviewing messages can find some problems, like messages that shouldn’t have been stopped. But reviews take time, and sometimes other stuff gets in the way, which means that quarantined messages expire without anyone ever asking the question “why.”

Exchange Online Protection Restricts Tenants from Sending Unprovisioned Email

Exchange Online Protection monitors outbound email to pick up signs of potential compromise in Office 365 tenants. This can lead to EOP restricting a tenant’s ability to send outbound email and force the administrators to check for compromised accounts or connectors and other problems before contacting Microsoft Support to ask them to lift the restriction.

When Exchange Online Protection Blocks Email Senders

Exchange Online Protection monitors email traffic in and out of Office 365 tenants. When a mailbox exceeds limits, it might end up being restricted, such as in the case when the mailbox might be compromised. We tried to find out when Exchange Online Protection restricted mailboxes and what to do afterwards. Here’s what we discovered.

Phishing Attempt to Grab Office 365 User Credentials

Office 365 users might receive a phishing attempt to say that they’ve just been paid by a UK healthcare group. The message shows some obvious signs to tell the recipient that it only contains trouble, but these signs are easier for humans to pick up than they are for machine learning. The combination of good message hygiene and user education should be enough to deflect phishing attacks.

Use ORCA to Check Office 365 Advanced Threat Protection Settings

ORCA is a project to help Office 365 tenant administrators validate their anti-spam and anti-malware settings against recommendations from Microsoft. ORCA is installed as a PowerShell module with just one cmdlet. After running Get-ORCAReport, you’ll have a report containing recommendations and observations about your configuration.

Exchange Online Protection Improves Zero-Hour Auto Purge (ZAP)

The fight against spam and malware goes on unabated. ZAP, or zero-hour auto purge, is an Exchange Online Protection (EOP) feature that’s getting some extra features to deal better with spam and phish malware. New policy controls are available to control the feature.

Safe Links and Safe URLs Delay Email Delivery For the Right Reasons

The Office 365 E5 plan includes Advanced Threat Protection (ATP), which builds on the anti-malware capabilities of Exchange Online Protection. ATP the includes Safe Attachments and Safe Links features, both of which can delay email delivery. I don’t notice the delay but others do. In any case, the more protection you have against malware, the better.

Reporting Spam to Make Exchange Online Protection Better

No one likes getting spam. Although EOP generally does a good job, Office 365 users can help themselves and help others by reporting spam that gets through to their mailboxes using Outlook’s Report Message add-in. And if they’d like someone else to report bad mesages, admins can do so through the Security and Compliance Center.