Microsoft Teams is Microsoft’s team collaboration solution. The Office 365 for IT Pros eBook includes over 300 pages dedicated to Teams, and we cover the topic extensively on the site.
Teams will soon block third-party recording bots from being able to create transcripts and generate AI-based summaries for Teams meetings. The problem is that these bots must export information for processing outside of a tenant, which creates all sorts of compliance issues. The new feature is part of base Teams and will be enabled in all tenants. You can disable it and allow bots if you want.
In December 2024, Microsoft introduced a control to block responses to sentiment-related prompts in Teams meeting chat. Now that block extends to every Teams user following a consolidation of the Teams meeting implementation of chat with Microsoft 365 Copilot. Basically, the block stops Copilot responding to prompts that look for opinions about emotions, judgement, or evaluations of other meeting participants. It’s a good thing.
Microsoft announced a set of Teams licensing changes to take effect in April 2026. The changes affect devices, Microsoft Places, and Teams events. Webinars and Teams town halls will be easier to manage without Teams Premium licenses, and organizations will be able to buy capacity packs to host events for up to 100,000 participants. The changes will leave some Microsoft 365 tenants cold while others will be delighted.
A new Entra ID role is coming. The Teams External Collaboration administrator role allows users to manage external collaboration settings. Quite how often Microsoft 365 tenants need to manage these settings is unknown, but it’s a useful prompt to review the current set of roles used and users who are members of those roles. Time for an annual clean-up.
Chat and meetings have their agents, and now the Teams channel agent is available to help members understand what happens inside channels. Like any AI agent given limited sets of data to reason over, the channel agent does a good job of finding nuggets hidden in conversations. The issue is that the channel agent doesn’t currently work for channels that have external members, like guest accounts. That’s a big downside.
Microsoft announced the availability of a Slack to Teams migration tool in the Microsoft 365 admin center. The new tool exists to assist the 79 million monthly active users of Slack who might want to move to Teams and don’t know how to get there. ISVs have been helping people move from Slack to Teams for years, so other migration options exist.
Microsoft is rolling out a UX update for the Teams admin center to make it easier to manage external collaboration settings. The new UX doesn’t introduce any new features. Instead, its goal is to hide some of the policies and settings complexity that sometimes afflicts the Teams application. It’s a good change, even if it probably won’t make much difference.
The addition of Autocorrect for messaging is a small but important change for Teams messaging brings Teams up to speed with the other Office applications. It’s taken Teams a little longer than it perhaps should have to support Autocorrect and the implementation is not as functional as it is in Outlook, but that’s not a reason to overlook the update.
Teams now includes weaponized file protection and malicious URL protection to make sure that people don’t share bad files or URLs in chats or channel conversations. Given that a user can post a message to up to 50 channels at one time, it obviously makes a heap of sense to check that any files or URLs that people share in chat or channel conversations are safe and not malicious.
In January 2025, Microsoft changed the SharePoint folder location to store copies of the email sent to Teams channels. Apparently, this update improved security, but it’s unclear exactly how the improvement comes about unless through obscurity. In any case, we missed this change completely and are publishing this note to remind everyone else of the importance of reading message center posts.
A new Teams feature allows users to initiate chats with any email address. This caused some commotion in the security community, but it’s not that bad. In fact, it’s an extension of existing functionality that allows Teams users to chat with guest accounts. All that’s happening is that initiating a chat causes a new guest account to be created in the tenant, and there’s lots of controls to make sure that guests are controlled.
This article explains how to use PowerShell to extract audit data to analyze the use of emojis as Teams reactions to chat and channel messages. This is not an exercise that leads to any great business value, but it’s a good way to show the sometimes surprising data that can be extracted from audit records.
As is the way of the internet, the news that a feature to automatically set the Teams work location for users created a huge fuss about the prospect that managers would keep an eye on employees based on their location. Of course, this is all rubbish. The update automates an existing feature that no sane manager would use to monitor employees.
Teams stores information in a local state file, including encrypted access tokens. A report from a French company explained how to extract and use those tokens with the Graph API. Is this important? It could be if attackers manage to gain access to a workstation, but at that point you’ve got other problems, and maybe using code to decrypt some tokens is the least of your troubles.
A new audio-only recording option for Teams meeting suppresses the video feed from meeting participants when generating the MP4 file for the meeting recording. The idea is to better preserve user privacy during recording playbacks. Few will miss the video stream because the audio is usually more important. The audio is also the basis for the meeting transcript, and that leads to AI-generated outputs like meetings summaries and action items.
Teams users can use emojis to create or rename chat section names. By incorporating emojis into section names, users create “visual anchors” to help navigate through Teams chats and channels. Sprinkling emojis around section names doesn’t really make me navigate any smarter, but it’s a feature that Slack has, so Teams can’t be left behind in the pretty interface stakes.
Attackers might attempt to use social engineering to trick Teams users in compromise. Trusted indicators help users understand the status of external users with difficult visual markers. The idea is that users will see the marker and realize that they should be less trusting in their communications. Sounds good. But maybe securing external access for Teams with a comprehensive block list is even better?
Microsoft plans to deploy an update to change how transcription behaves for Teams meetings where Copilot is enabled. New meetings will not generate a transcript unless the meeting organizer explicitly enables transcription or the Microsoft 365 tenant deploys custom meeting policies that enable transcription with Copilot. The AI features work even without a transcript. But no transcript means no searchable artifact, and that’s what some want.
This article describes the prerequisites and how to run cmdlets from the Teams PowerShell module in Azure Automation runbooks. We also consider when you’d want to consider using Teams PowerShell cmdlets instead of Graph API requests or cmdlets from the Microsoft Graph PowerShell SDK. The bottom line is that it’s possible, but maybe not a frequently-used option.
MC1134747 describes a new permissions requirement for Entra apps that run Teams PowerShell cmdlets. Fixing apps to meet the new requirement is easily done with PowerShell. First, find the apps that use Teams PowerShell (we show two ways), and then assign the two required permissions to the apps. All done with a few lines of Microsoft Graph PowerShell SDK code.
Microsoft is introducing a new KeyQL-powered capability for a revamped search box in Teams. The new implementation promises faster and more precise searching. First impressions are good, and the only doubt that I have is about how users will embrace this kind of searching. After all, some still use simple keyword searches.
The news that people can customize Teams by choosing one of ten accent colors for use in the Teams UX might or might not be positive, depending on your view. While it’s nice to see things in your chosen color, the thought might cross your mind that engineering could focus on other more important tasks… But that’s being very critical.
The need for more nuanced responses to Teams chat and channel messages can apparently be met through multiple emoji reactions instead of a basic one-emoji response like a smile or thumbs up. In any case, users can add up to 20 emojis in response to Teams chat and channel messages. The possibilities of what 20-emoji combinations might communicate are endless, or so it seems.
The Teams Discover Feed highlights unread items from channels that users might have missed. Microsoft tweaked the feature so that it only works with 5 or more channels. The logic behind the change is that if you have access to less than five channels, the Discover Feed is unlikely to be much use because it probably won’t have many unread messages to show. One limitation is that guest users can’t use the feed.
The update to allow team members to add a Loop workspace as a channel tab is now rolling out and should be available worldwide soon. Microsoft is currently putting a lot of emphasis on Loop and its almost read-time collaboration capabilities are turning up in many places within Microsoft 365, like Copilot Pages. Will Loop replace OneNote eventually? That’s a big question…
Last year, Microsoft removed the need to have a General channel in a team. Now the General channel is making a comeback, and you can choose to have one in a team. If you choose to have a General channel, it appears at the top of the channel list. If not, Teams sorts the channel list alphabetically. In other news, code snippets are being replaced by code blocks and the end of classic Teams is nigh.
Teams Windows and Mac desktop clients have started to prompt users about location privacy. Location data is used by several Teams features like the Call Quality Dashboard and emergency calling, so it’s good to allow access. These are Teams Phone features that you might not care about, but keeping an eye on location privacy is a good thing in case the data is used elsewhere.
The Facilitator agent can make sense of the messages posted to a Teams chat and summarize the discussion and extract to-do items and unanswered questions. It’s a very practical tool that allows chat participants to focus on the ebb and flow of a conversation instead of pausing to take notes. A Microsoft 365 Copilot license is required before you can use AI Notes in Teams chat.
Microsoft has enabled a one-year retention policy for Teams meeting attendance reports. Tenants can’t opt out of the policy or set a different retention period. Microsoft says that the new policy exists to make sure that Teams complies with the Microsoft privacy policy. Another way of looking at the situation is that the new policy will simply remove some old data that no one ever looks at.
Microsoft reannounced the Teams policy to suppress certain categories of in-product advertising messages but has done nothing to control Teams pop-up messages that irritate users. The volume of pop-up messages appears to have increased, or maybe it’s my frustration level that’s rising. A simple setting to turn informational pop-up messages would be appreciated.
In January 2025, Teams will support the ability to post video clips to channel conversations in posts and replies. The feature is similar to that released for Teams chat in September 2022. It’s also similar to the ability to include a video clip in Outlook messages. Given the popularity of video clips in other apps, it’s likely that this feature will be popular with users.
Microsoft is deploying the option for meeting organizers with Teams Premium licenses to use OTP verification to allow anonymous users to verify their identity. The new option fills in a gap where external people who don’t have an Entra ID or MSA account are unable to verify their identity to join a Teams meeting. It’s a good feature, but should it be available in the basic Teams license?
Microsoft plans some big changes for Teams recording and transcription policies in February 2025. Events like webinars and town halls get separate controls for recording and transcription through the Teams event policy. By default, meeting transcription is enabled to generate transcripts for more meetings (and make transcripts available to Copilot). In addition, face and voice profile enrollment is enabled by default (important if you have Teams Rooms devices).
I’ve used Teams avatars for a couple of years but never liked them all that much. The chance to create a Teams avatar from a photo seemed like a great idea. Alas, the results obtained from uploading a professional headshot photo or from an image captured by the PC’s camera didn’t live up to expectations. The avatar is closer to my reality, but not by much.
In January 2025, Microsoft will introduce resizable Teams windows for the Windows and Mac desktop clients. This is a fundamental change to the client experience that will affect how end users interact with Teams. In a nutshell, users can resize panes like the chat list or meeting stage to a minimum of 360 pixels, which isn’t a lot. On the other hand, you can zoom a Teams window to 400%, which is definitely a lot.
A recent report noted an increase in social engineering attacks through Teams federated chat. You can stop these attacks by limiting external access to an allow list of known domains, which is what I do. Or you can depend on the technology built into Teams to detect suspicious connections and remind users about potential risk. This now extends to connections from brands commonly targeted by phishers.
Microsoft launched private channels in November 2019. A lot has happened since, and private channels don’t really get much attention these days. That’s a pity because private channels can be very useful in the right situation. I rediscovered this fact recently when working through an issue with a university where private channels were the right answer. Like all technologies, happiness comes from choosing the right tool.
The Teams calendar app is being refreshed in November 2024 when Teams takes on the calendar UI used by OWA and the new Outlook for Windows. The unified Microsoft 365 calendar experience is based on OPX and WebView and looks much better than the old Teams calendar. It makes perfect sense for the same UI to manipulate the same calendar data in both Outlook and Teams.
