The only always up-to-date book about Office 365
Microsoft’s FY21 Q3 results told us that Teams now has 115 million users, a 53% uptick since April. Office 365 keeps on growing in numbers, revenue, and profit. While growth might be slowing, there’s still a ton of accounts to be moved to the cloud, where they’ll probably end up as Teams users.
Teams supports the selection of an image to use as the background for meetings. For now, you can choose from a set of images selected by Microsoft, but soon users will be able to upload their own images and use them in Teams meetings. While we wait for Microsoft to complete some work on admin framework to control image upload, a workaround is available to use custom images today.
The Teams Meeting add-in for Outlook schedules online private Teams meetings. A recent update for Outlook for Windows allows meeting settings to be changed. It’s a logical and useful update to allow people who prefer to work in Outlook to maintain their meetings without needing to go to the Teams calendar app.
A crude phishing attempt based on voicemail notifications from a VoIP service arrived in mailboxes. It’s easy for experienced users to pick up signs to stay away, but the unwary can be trapped. Report samples of phishing attempts to Microsoft to make Exchange Online Protection better and keep on educating users.
An unfortunate problem in the Office 365 Planner app allows external recipients to be added to to email so that they receive and see comments posted for tasks. Although this doesn’t sound like such a big problem, it is because it can lead to confidential information leaking outside the organization in an uncontrollable manner. Microsoft support says that Planner is working by design. We don’t believe that this could possibly be the case.
Office 365 Message Encryption (OME) allows OWA users to revoke some messages after they are delivered to recipients. But if the message goes to Office 365 or Outlook.com, you can’t revoke it. And there’s the slight matter of needing an Office 365 E5 license too. Even so, it’s still nice to be able to revoke messages if they go to the wrong place.
Site Mailboxes were the face of Microsoft collaboration at one time. But that’s long in the past and it’s time for these archaic mailboxes to be dispatched. Microsoft will retire them from Office 365 in April 2021, probably two years after they passed their best-by date. I tried to clean up my tenant and failed utterly, so I’m leaving the mess for Microsoft to sort out.
Teams notifications can now be handled by Windows and macOS, and you can get better privacy by disabling message preview in the notifications, including on Teams mobile clients. The privacy updates are available now and support for the native OS notifications in both Windows and macOS should be available in mid-November.
Teams depends on Microsoft 365 groups. You can add groups as meeting attendees and expect that members of those groups will receive meeting invitations. But they won’t unless you update group settings to force Office 365 to send invitations to all members. The job is easily done with PowerShell, and we show how in this post.
Teams gives Office 365 tenants the option to store meeting recordings in Stream or OneDrive for Business (including SharePoint Online). Now configurable through Teams meeting policies, new meeting recordings are dealt with like any other file, meaning that you can share recordings, apply labels, update metadata, and so on.
In an update posted to Teams User Voice, Microsoft said that they had enabled offline capabilities for messaging with access to recent chats and channel conversations. This is good, but the problem is that Teams is much more than chats and offline access remains problematic for many of the components people access through Teams. Until all apps support offline access, functionality will remain limited.
Users of ARM64 devices like the Surface Pro X can now download a native ARM64 Teams desktop client. According to users, the native client is faster and more stable than running the Teams 32-bit client under emulation. It’s good news for people who like the battery life and mobile connectivity of ARM devices while also giving developers who might have ignored ARM on Windows up to now something to think about.
Among some interesting statistics offered at the Ignite 2020 conference, we learned that 79% of Microsoft 365 groups successfully auto-renewed because of their activity. That leaves 21% of groups which didn’t meet the bar to be automatically renewed. Only groups within the scope of an expiration policy are included, but even so millions of groups weren’t renewed. Is that a problem?
Microsoft says that the new EAC is ready to use. While we don’t deny the fact, we think some of the magic that existed in previous portals has gone. PowerShell is replaced by the Graph as the foundation for the EAC. Progress happens, but it’s sad when a feature like command logging is left in the mists of the past.
Without saying anything, Microsoft changed where Microsoft 365 stores Teams compliance records in user and group mailboxes. The logic behind the change is impeccable even if it will cause PowerShell scripts to break. In addition, any ISV claiming to backup Teams by copying compliance records has some work to do.
The latest build of the Microsoft Teams desktop and browser clients include the ability for users to see the essential details of calendar events through a “peek.” Single clicking on an event exposes the most commonly used information and some command buttons. It’s a quick and easy way to find out what you need to know about an event. Also, Teams has finally shipped two features announced in June and July, examples of how things sometimes get delayed for different reasons.
The latest update for the Teams admin center includes the ability to manage the permissions used by third-party apps to access data via the Microsoft Graph. The updates also include the ability to manage resource specific consent (RSC) for Teams apps. While third-party apps ate the obvious target, LOB apps created by tenants are managed in the same way.
Teams is introducing a new Offline presence status this month to allow users to continue working while appearing unavailable and uncontactable to coworkers. The new status behaves differently to the Do Not Disturb presence, which gives coworkers some hope that you’ll soon be online and available.
The Office 365 audit log is a great source of information about what happens inside a Office 365 tenant. Searching the audit log takes practice, but it turns up lots of insight. This article covers how to use the ObjectIds and FreeText parameters to find information about what happens to an object,
OWA calendar settings include the option to make online meetings the default. You can control whether online meetings are the default at an organization and mailbox level. Outlook desktop relies on system registry settings to know if online meetings should be created. An add-in loaded is loaded automatically to insert the neceessary data to make a meeting online if necessary.
Following some recent criticisms of how some ISVs use FUD to convince Office 365 tenants that they need backup services, AvePoint asked Office 365 for IT Pros to debate the issues. We go toe-to-toe on Wednesday, October 7 at 10 AM EST in a free online debate. Come along and join the fun.
Microsoft Teams allows meeting organizers to control if attendees can unmute themselves during meetings with a new control introduced in October 2020. The new control is likely to be more popular in education settings than in the corporate world, but sometimes it’s nice to be able to take control and stop someone speaking.
Microsoft has updated task labels in the Office 365 Planner app to make the labels more accessible and obvious (and therefore more useful). Changes due to arrive soon include an increase in the number of labels from six to 25, more intelligent attachments, and an upgrade to the Teams integration to allow tasks be created from chats and conversations.
The ability to create new Teams using customizable templates is now rolling out to Office 365 tenants. Microsoft provides 13 out-of-the-box templates and tenants can add their own to meet their needs. Microsoft thinks that templates will help standardize the design of Teams and drive best practice. Time will tell.
The October 2020 update is available for Office 365 for IT Pros, the most comprehensive and up-to-date coverage of Office 365 and its applications available for tenant administrators and solution architects. Subscribers can download the book from Gumroad.com (EPUB/PDF) or Amazon (Kindle). Please download and use the latest update to ensure that you work with the latest news.
Microsoft announced that Teams meetings will support breakout rooms in Q4 2020 for commercial, education, and GCC Office 365 tenants. The new feature allows up to 50 sub-meetings (breakout rooms) to be created from a meeting. The meeting organizer can then assign people to rooms, which then host discussions. The rooms can be started and closed as needed, and participants in each room can share information with each other just like a regular Teams meeting.
Exchange Online supports dynamic distribution lists, a great way to address sets of recipients found by resolving a filter against the directory. In this example, we explore how to create a dynamic distribution list to address mailboxes marked as preferring a specific beverage. It might even be useful some day!
SharePoint Online now boasts the Add shortcut to OneDrive feature, which is a very usefuil way to assemble a set of points to important SharePoint folders in OneDrive. While Microsoft Search can find documents and Delve can display a set of documents added to boards, being able to find all your important folders in OneDrive for Business is a very effective way to have fast access to your most important files.
At the Ignite 2020 virtual conference, Microsoft ISV Code Two Software demonstrated a new Outlook API to make email signature management easier across all Outlook clients. The Signature API supports web add-ins that work on all Outlook platforms to allow users to select which corporate email signature to apply before sending messages. The new API should be available at the end of 2020 and we can expect updates from multiple ISVs in the email signature management space to exploit the new capability.
Outlook for Windows has supported Microsoft 365 Groups since 2015. The developers chose a seen/unseen model for Groups, but now Outlook has switched to a read/unread model, meaning that the unread counts for Groups can suddenly seem much higher than before. It’s a one-time change that aligns Outlook desktop with OWA and Outlook Mobile and there’s an easy way to set all unread items to be read. But you might want to tell people that this change is coming!
The Active Directory schema includes a drink attribute. This didn’t make the transition to Azure AD, but you can use one of the custom attributes to make drink show up on Microsoft 365 profile cards. This might not seem like a good use of your time, but it’s actually an illustration of how to put the Microsoft Graph Explorer tool to good use.
Version 2.0.3 of the Exchange Online Management PowerShell module is now available for download. The new release contains many useful enhancements including full support for certificate-based authentication, the ability to restrict cmdlets loaded into a session, and support for simultaneous connections to Exchange Online and the Security and Compliance Center.
Apple allows iOS14 users to select a different email app to be the default. The switch to Outlook is easy, and you can also pin Outlook to the Home Screen to make it easier and faster to access the app. Remember to check for users running iOS12 because Microsoft no longer supports these devices are for Outlook updates. Fortunately, PowerShell helps to find devices running iOS12 by checking their mobile device connection status.
Microsoft has launched version 1.1.6 of the PowerShell module for Teams (MicrosoftTeams). The new module makes the Skype for Business Online connector unnecessary because it contains the New-CsOnlineSession cmdlet needed to create a new session to use the cmdlets used to manage Teams policies.
Microsoft publishes notifications about new Office 365 functionality in the Microsoft 365 message center. Sometimes the dates advertised for the delivery of the new software are pushed out when Microsoft updates the original notifications. All of which means that tenant administrators need to spend a little time tracking updates to make sure that they’re prepared when Microsoft eventually delivers.
We bet you never knew about the importance of app pill counts. Well, the badge counts shown by apps like Teams are guides for users to know when new information is available. It’s important enough for Teams to invest in a new Teams Badge Count service to improve the accuracy of the new item counts shown to users. Here’s what’s happening.
You can easily add people from outside your Office 365 tenant to the membership of Teams, but some oversight of who those people are and what teams they join is probably needed. This PowerShell script shows how to find records in the Office 365 audit log and figure out if they relate to the creation of new guest accounts before sending email asking to justify the addition of the new account.
PowerShell hash tables are very efficient at retrieving data, which is just what’s needed when thousands of Office 365 accounts need processing. Our script to analyze usage data extracted from the Microsoft Graph was turbo-charged when we replaced list objects with hash tables, all of which makes it much easier to identify underused Office 365 accounts and save some money on licensing spend.
A preview of a new migration API for Teams is with ISVs. The API is to migrate data from other chat platforms (Slack is the obvious target) to Teams. There’s still no news about solid APIs for tenant to tenant migration or backup and restore for Teams. Microsoft is really interested in moving people off competitor platforms to Teams. It seems they are less interested in doing some of the heavy lifting involved in tenant management and restructuring.
Adding a New conversation button to the Teams client user interface might seem like an insignificant UI tweak. However, keeping replies with their topics is important because it helps users find information and helps compliance searches assemble full conversations. Not many would think about how a UI change affects compliance and eDiscovery searches, but we do…
Sometimes the videos uploaded to Microsoft Stream need some post-production work. You can replace a video with a new file and keep some but not all of its attributes. The operation is straightforward and easy, but be sure to keep a copy of the original video just in case you need to revert to it.