Teams supports federated chat with other users in Office 365 tenants using a feature called external access. It’s similar to the way that Skype for Business federated chat works, except that you can’t use emojis. Generally things work very well, which is nice when you want to reach out and communicate with someone externally.
At the Enterprise Connect conference, Microsoft announced that Teams is now used by 500,000 organizations. That’s a jump of 80,000 since the last data given in January. They also said that 150 organizations have more than 10,000 users and that Teams is used by 91 of the Fortune 100. All in all, some impressive numbers.
Microsoft announced that the era of favorites and following is over for Teams. The new way is to show or hide teams and configure notifications for channels. Apparently, people found the old terminology confusing. Hopefully the new world of Show/Hide and Channel notifications will be more reassuring.
New data about the number of Slack and Workplace usage gives the chance to compare how Microsoft is doing with Teams. And the answer is that things seem to be going well, largely because Teams is growing off the huge Office 365 base. With 155 million users (the last figure) and 3 million more added monthly, Teams has a lot more to go after in the Office 365 installed base.
Microsoft Teams suffered its first major worldwide outage on 18 February 2019. Users reported a failure to connect because Teams couldn’t authenticate them. The Post-Incident report for TM173756 revealed an issue with the Azure Key Vault. What’s more interesting is that the issue affected users in multiple Office 365 datacenter regions, which is not good.